General Tips on Dealing with Government Agencies & Service Providers in Pattaya

Always go in person whenever possible, or sign a limited power of attorney for a trusted Thai to represent you.
Call ahead of time to get as much information as you can (office hours, required documents, fees, etc.).
Be polite and stay calm. It will do no good to lose your temper, no matter how frustrated you get.
Don’t be in a hurry. Go when you have plenty of time it doesn’t matter how it’s done in your country, except the
Dress nicely with clean and pressed clothes: no shorts or sleeveless shirts.
For complicated situations bring a Thai person with you who speaks English & is presentable in a business situation.
Most of the time you are required to show your originl valid Passport with more than 6 months validity remaining & provide clear photocopies of your passport picture page & valid visa page with more than 30 days remaining
Proof that your residence is on file with local immigration may be required so they know how to get a hold of you if you do not pay the bill, You must go to the Pattaya immigration Police office on Soi 5 in Jomtien and get a “Tor Mor Certificate” not older than 30 days.

If you are renting a condo or house, you will usually pay the electric and water bills to the owner of the unit with added fees. However, if you are buying a condo or a house, you will most likely have to deal directly with the water, electric, cable and telephone companies. For a new building, you will have to make arrangements to have the meters installed and new telephone and cable wiring if not already provided.

Pattaya Water Authority
Remember that tap water here is only for washing & bathing, and NOT or drinking !
Located on Soi Nongprue, East of Sukhumvit Rd. go down the Soi about I Km, its on the right side.
Documents required:
Passport, copy of picture page of passport, copy of valid visa page and a current Tor Mor Certificate not older than 30 days
Deposit: 428 Baht. A new meter is 3,200 Baht. It’s 8.50 Baht/unit (I unit= 1,000 liters). 0 to 6 units is 85.60 Baht.
Tel. 038,222.46 l5

Pattaya Electric Authority
Located on Nakiua Rd. opposite Fire Dept., about 500 meters from Sukhumvit Rd.
Documents required:
Passport. Copy of picture page of passport, copy of valid visa page
New meter deposit depends on the size: 5 amp - 3,000 baht, 15 amp — 10,000 baht, 30 amp — 20,000 baht.
The rate is 3 Baht / kwh. Most condos add 2 Baht /Kws
Tel. General info: 038.221.007 then “0”. 24-horn emergency number: 038.426.463, New see’. ice: 038.221.861

City Services
The Pattaya City Hall is located or Pattaya Nua Road opposite Tesco I.otus if you have any questions about city services, you can stop by, or call: 038.371.116, 038.410.200, 038.410.709, 038.423.293.
For emergencies or complaints only; the number is 038.427960

Trash Collection
The office is located in the Pattaya City Hall to arrange for trash collection, and for information, call the Pattaya City Hall Tel 038.371,116 Ext. 305,or3Il

Telephone line and nationwide calling - TT&T
(Thailand Telephone & Telegraph)
Offices at Carrefour (2d floor) on Central Pattaya Rd.,
Tel 038.360.500. and Naklua Rd. near Phothisan Rd.
Tel. 038.370023 also on Sukhumvit near Soi 33,
Documents required: Passport, copy of picture page of passport, copy of valid visa page
Connection Fee: 3,290 baht.

Telephone line, nationwide & international calls - TOT
(Telephone Organization of Thailand)
Located on the northwest corner of Central Pattaya Rd. &
Third Rd TOT call center number is 1100.
Documents required: Passport, copy of picture page of passport copy of valid visa page.
Connection Fee: 3.585 baht
Tel 038.424.045
TOT international calls use the prefixes 007 & 008 which you dial before the country code
007 - High quality service for use with all land lines and mobiles
008 - New service with reduced quality for all lines and mobiles but cheaper than 007

There are three cable TV companies serving the Pattaya, Naklua and Jomtien areas in some areas you have a choice of more than one provider. UBC provides satellite subscription service everywhere including more remote locations in east and south Pattaya


Sophon Cable TV (S)
Serves Pattaya Nua to Chaiyapuk & Jomtien, and some of east Pattaya. The office is located on Soi 10
(501 Chalermphrakiat) just off 3rd Rd. near Pattaya Klang.
New connection fee is 700 Baht, and monthly rate is 450 Baht.
The monthly rate is only 400 Baht for a 6 or 12 month contract.
There is no charge for a new account. 60 channels Tel. 038.410.591

Banglamung Cable TV (BTV)
Serves Naklua, Pattaya Nua, Siam Country Club Rd., Soi Khao Talo.
New connection is 1,100 Baht, monthly fee is 450 Baht.
Six month contract is 2,250 Baht, 12 months 3,200 Baht,
Located on Naklua Rd. opposite Bangkok Bank
56 channels. Tel. 038.225.860

Jomtien Cable TV (JC)
Serves all of Jomtien from Thepprasit Rd. to Haui Yai
Located off Jomtien beach Rd. in Welcome Hotel Soi 2
New connection is 1,100 Baht monthly fee is 400 Baht, 6 month contract is 2,250 Baht. 12 month contract is 3.800 baht
50 channels. Tel. 038.232.444

UBC
Serving all of Thailand
Located on Central Pattaya Rd near Third Rd. opposite Carrefour.
New service fee 5,999 Baht. There are three packages:
22 channels 905 Baht per month
33 channels 1,518 Baht per month
42 channels 2,155 Baht per month
Tel. New service: 038.426.777
Payment & service: 0.38-723-757

Post Offices

Pattaya Post Office
Soi 13/2 (Soi Post Office) near Beach Rd.
P.O. boxes available
Tel. 038.414.316 Fax: 038.429.341

Banglamung Post Office
Sawang Fah Rd near Naklua Rd.
Tel. 038.428.255, 038.428.549

Jomtien Post Office
Soi 5 near Jomtien Beach Rd.
Tel. 038.23 1.944